Are you the patient or the doctor?

Are you the patient or the doctor?

  • February 11, 2014
  • Rants
[lbmn_commentscount]

RANT ON

get your head out of your ass

Some days, I get so frustrated. Sometimes it is cause by the customers that I support. Other times, it is caused by people from other departments. 

Normally, I can just laugh it off, make a snide comment in my head, and move on. Today, however, is not one of those days.

If you know me, or have had a read of my “About” page, you’ll see that I’m in IT Support, and have been work in the technology space for about 28 years. I know I’m not an expert on everything. Hey, I’m not an expert in anything (except perhaps for how much of a non-expert I am in anything), but I do have a fair amount of hard-won experience from the school of hard knocks, and the university of life.

So, when you ask me for a suggestion, or a solution to a technology-related question, I’d expect that my words and advice hold some weight. If, perchance, I suggest that you don’t do something a certain way, or that you don’t go down a certain path, I’m recommending it as a way of saving you time, pain, heartache, loss, or just plain old inconvenience. Or some combination of all four. Don’t go down that path. “Here Be Dragons!”. “Warning, Will Robinson”.

It follows then, QED, that I’ll be somewhat less accommodating to pull your burning hand out of the fire, and even less willing to help you hose down your self-inflicted brush-fire. If you’re asking the “doctor”, by extension you must be the “patient”. Unless you’re a “doctor” asking another “doctor” to consult.

RANT OFF

[lbmn_postpagination]

[lbmn_authorbio]

About us and this blog

We are a digital marketing company with a focus on helping our customers achieve great results across several key areas.

Request a free quote

We offer professional SEO services that help websites increase their organic search score drastically in order to compete for the highest rankings even when it comes to highly competitive keywords.

Subscribe to our newsletter!

Is IoT The Next Big Thing?

There's been a lot of discussion about Cloud, be it Hybrid or…
Continue reading
get your head out of your ass

Communication is key

As a customer-focussed IT professional, communication is key to ensuring a happy…
Continue reading

Looking for a photographer?

The website www.photographers.com.au/ came across my feed recently. If you're in Australia…
Continue reading
Vote Flux

The dreaded phone call

Yesterday it happened. Not just once. Twice! I got the dreaded phone…
Continue reading
Vote Flux

A State of Flux

Three days ago, the United Kingdom voted to leave the European Union.…
Continue reading

Martin Place one year on

One year ago today, I was holed up in my office near…
Continue reading

Pride comes before a camera replacement

¬†There's a lot to be said for not trying to over-reach your…
Continue reading

Up a tree

There are old pilots. And there are bold pilots. But there are…
Continue reading
[lbmn_commentscount]
 
%d bloggers like this: